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Support

North America Support: Contact our support team by This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or phone +1-888-210-7420.
Support hours for North America are 7:00am - 5:00pm PST (10:00am - 8:00pm EST), Monday to Friday.

Worldwide Support: Contact your local representative.

We are happy with ShipConstructor's responsive support and the fact that we can call and request features.

Mr. Micahel Complita, Project Manager, Production Support Division, Elliott Bay Design Group, USA. User since 1991.

Updates

See the Updates Page for information and updates for the latest versions of ShipConstructor.

ShipConstructor Install Troubleshooting Guide (658KB/pdf)
Solutions to common install problems.

more updates...

Object Enabler

Download the Object Enabler for AutoCAD to allow you to view ShipConstructor models.

Knowledge Base

Find best practices and solutions to technical problems in our technical support Knowledge Base.

Manuals

ShipConstructor 2011

Installation Guide (1.06mb/pdf) July/10
ShipCAM (18.71mb/pdf) July/10
Standard Assembly (183kb/PDF) July/10
Structure (14.24mb/pdf) July/10
HVAC (7mb/pdf) July/10
Equipment & Penetrations (3.29mb/pdf) July/10
Project Split and Merge (481kb/PDF) July/10
Project Management (929kb/pdf) July/10
Hull (12.21mb/pdf) July/10
Pipe (8.61mb/pdf) July/10
NC-Pyros (2.08mb/pdf) July/10
Weld Management (1.23mb/pdf) July/10
Electrical (2.47mb/pdf July/10
Space Allocations (557kb/pdf) July/10

more manuals...

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Database Driven Relational Object Model is a trademark of ShipConstructor Software Inc.